Trying to find the right janitorial cleaning service for your Huntersville, NC, business? Interviewing facility cleaning services can be a long process, but it’s important to find the right company for your budget and needs.
The risk of choosing the wrong janitorial company means inconsistent results, liability issues, and poor communication.
At Corporate Cleaning Group Charlotte, we’re the top janitorial cleaning service near Huntersville, NC. We use expertly trained staff and customized plans to deliver quality cleans. Contact us today to learn more about working with us.
What’s a Checklist for Vetting Janitorial Cleaning Services?
Many janitorial cleaning services look the same on paper, but their performance can vary dramatically.
To find the best janitorial cleaning services, it’s best to evaluate each company in four key categories:
- Scope of Services
- Team & Training
- Safety Coverage
- Communication
A great checklist to use during interviews is:
1. Cleaning Frequency
Many janitorial cleaning services offer rigid, pre-set packages. This means they work on a fixed schedule, and expect you to accommodate their hours. While this may work for some businesses, a one-size-fits-all-approach rarely works, especially across different industries.
Instead, look for a cleaning provider that can provide a fully customized schedule and adapt to your preferred hours. Whether you need daily, bi-weekly, monthly, or a combination of the three, a great cleaning service should be able to accommodate. They should also be flexible when it comes to what time they can come, whether you need cleaning during the day or only after hours.
2. Floor & Surface Care
Professional janitorial cleaning services should provide specialized treatments for floors and surfaces, not just standard, generic cleaning. If your business has flooring with high-end materials like marble or sealed concrete, be sure to ask if the company provides floor stripping and waxing.
For carpets, it’s important the business has the proper tools and techniques to perform deep carpet extractions and steam cleaning.
3. Professional Restroom Sanitization
Professional-grade sanitization is crucial for restrooms, breakrooms, and any high-touch areas in your business.
Look for janitorial cleaning services that provide full disinfection and detailed cleaning of all fixtures, handles, and surfaces. They should use proper cleaning solutions and follow the right amount of contact time.
4. Hiring Practices
Your business likely contains sensitive information, financial records, and customer data. It’s important that whoever is accessing your facility, especially after hours, is sufficiently vetted.
Make sure you work with janitorial cleaning services that give their employees a comprehensive background check.
5. Specialized Training
It’s also important for staff to have specialized training and knowledge of the latest cleaning techniques.
When interviewing companies, ask about their training practices. Depending on your industry, it may be important for cleaning staff to be trained in HIPAA compliance if they’ll be cleaning around areas with sensitive documents.
6. Liability Coverage
It’s crucial for janitorial cleaning services to have the right liability insurance, bonding, and workers’ compensation. Ask to see copies of all relevant documentation.
7. Eco-Friendly Cleaning Products
Non-toxic, eco-friendly cleaning products are not only better for the environment, but they’re also safer to use around staff and customers.
If the cleaning service uses industrial-strength chemicals, it’s essential for them to be used according to Safety Data Sheet (SDS) protocols.
8. Regulatory Compliance
Professional janitorial cleaning services should have specific training on regulations related to your industry.
For example, HIPAA for healthcare facilities, and CDC as well as state guidelines related to cleaning certain industries.
9. Dedicated Communication
It’s important for janitorial cleaning services to assign a specialized account manager or supervisor.
This manager should be your main point of contact, keeping you updated on your cleaning plan and providing fast communication. If a company switches contacts frequently, it’s usually a red flag.
10. Quality Control
Quality control and multiple inspections are an important way for janitorial cleaning services to monitor their work.
Quality control ensures reliable, consistent results. Ask cleaning companies if they use their own checklists or walk-through reports to track their performance, and how often these reports are shared with you.
11. Off-Hours Availability
The best janitorial cleaning services should be available in emergency situations, such as unexpected spills, floods, or urgent cleaning needs.
They should also have off-hours availability to suit your business needs.
Contact Us for Expert Janitorial Cleaning Services in Huntersville, NC
At Corporate Cleaning Group Southeast Charlotte & Northwest Charlotte, we’re backed by 30 years of experience. Our experts clean all types of businesses, including offices, schools, churches, healthcare facilities, and more.
Our plans are tailored to your specific needs and budget, so you get the cleaning services that are right for you.
Want to learn more about our janitorial cleaning services? Contact us today to schedule a consultation.